This post is available in Spanish.
This is one of the first questions people ask when they hear “account receivable tools”. Why are they important? Alberto Molpeceres, Payments Product Manager of Docuten, tells us in this video why tools like Besepa are important.
In recurring charges the problem is a little different from e-commerce, where you are looking for speed.
A recurring charge, except that you're going to run it automatically every X amount of time, every month, every six months, every year... the needs you're going to have are different. They are necessities that have to do with changes in plans, prices, of what you're going to charge the person, change in methods of payment, someone who wants to pass from card to paying by direct debit, etc. Or the resolution of incidents: expiring cards, blocked accounts and so on.
So that's why specific recurring accounts receivable on management platforms, such as Besepa, are the ones that are going to help you. Because if you have to deal with all these kinds of situations you will have to invest a lot of time to implement it and you will always have cases left out. Suddenly, “hey, I want to apply to this user a 10% discount for 3 months.” These platforms will save you a lot of time when it comes to managing that.
If you want more information about accounts receivable tools, do not hesitate to contact us! We will be happy to assist you.